Questions We Answer

Growth Strategy

  • How do I ensure that marketing and sales are working together collaboratively?
  • How am I capturing feedback from the market in real time and incorporating it into my strategy?
  • What is the client management process that will drive retention and client revenue growth?
  • What is an appropriate pricing and structure?
  • How do I generate quality top of funnel leads?
  • What metrics and KPIs do I use to measure effectiveness?
  • What strategies do I employ for customer retention and growth?
  • How do I define stages for my opportunities to ensure an accurate pipeline and forecast?
  • What information do I need to capture on each opportunity?
  • What SMEs are needed during the sales process, when, and who?
  • What collateral and pitch decks are needed to fully support the sales process?
  • What collateral is needed to fully support account management with retention and client
    revenue growth?
  • Is the incentive comp plan appropriate and is it driving the right behaviors?

Growth Team

  • Do I have the right people with the right skill sets?
  • What tools does my team need to perform at their best?
  • What tools are a waste of money?
  • Are the sales and account teams fully coordinated to ensure maximum client growth?
  • How do I define the responsibilities of each team member within sales and account
    management?
  • What is the structure and organization of my sales and account management teams?
  • What training and development programs do I need to equip my team with the necessary skills
    and knowledge?
  • How many reps do I need, what should their territory be, and where should they be located?

Value Prop

  • Does my value prop deck clearly communicate my offering and how it aligns to the needs of
    my target market?
  • Do I have all the collateral my market facing team needs?
  • Are we clearly communicating how we save (or make) a client money?
  • How am I differentiated from similar offerings in the market?
  • What specific problem does my offering solve?
  • What evidence or testimonials support the effectiveness of my solution?
  • What level of support do I offer to ensure a positive experience for clients?

Target Market

  • Which segments of the market should I target (Payers, ERs, TPAs, etc)?
  • Who are the users and who are the buyers of my solution?
  • What does the competition look like?
  • What is the TAM?
  • Where is my target market geographically located?
  • What are the pain points of my target audience?
  • What are the barriers that might prevent my target audience from buying?
  • Where are the opportunities to get in front of my target audience?

Lead Generation

  • Where should I spend my money to generate high quality leads?
  • How do I maximize results?
  • What is my pre and post conference outreach strategy?
  • How do I measure success?
  • What events should I exhibit at, which should I only attend, and which should be eliminated?
  • What is my elevator pitch at my booth?
  • In 30 seconds, how do I clearly communicate what we do and how we help?
  • Should I insource or outsource business development?